cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Ross uses Dropbox to answer some new house questions here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Family manager - Family Plan

ninde
Helpful | Level 5

Hi everyone,

Can I buy the family plan and then select someone else to be the family manager?

Thank you!

1 Accepted Solution

Accepted Solutions

Re: Family manager - Family Plan

ninde
Helpful | Level 5

Thank would be great, thank you!

View solution in original post

5 Replies 5

Re: Family manager - Family Plan

Lusil
Dropboxer
Hello there @ninde, thanks for checking in. 

You can get Dropbox Family by selecting the option to change your plan under the Plan tab online.

As for choosing who the Family manager is, generally, the person who purchases the subscription is by default the Family manager and it can currently be one user. 

Would you like to have more than one manager for payments or so that they have more control over the plan? 

Let me know and I'll make sure to get back to you as soon as possible. Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Family manager - Family Plan

ninde
Helpful | Level 5

Hi,

Thanks for your reply!

I would like to buy the family plan, and then move the managing to someone else. this person is not very technology friendly, so I would buy the plan, but then that person alone would be in charge. I don't want to be the family manager

 

Would it be possible?

 

Thank you!

Re: Family manager - Family Plan

Jay
Dropboxer
Hi @ninde, it won't be possible to transfer the ownership of the Family plan to another user, since the payment (and whatever features the plan now has) is only associated with the account that was upgraded.

If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Family manager - Family Plan

ninde
Helpful | Level 5

Thank would be great, thank you!

View solution in original post

Re: Family manager - Family Plan

Emma
Community Manager

Hello, we have an update on this ask.

 

We now support Family managers allowing other plan members admin privilege, including inviting other team members.

To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”.

 

Note: the Family manager who pays for the account will still have some unique ability to manage the billing. 

 

Hope that helps! 

Need more support?