cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Find my other previous Dropbox account

Highlighted

Find my other previous Dropbox account

New member | Level 2

Can you help me to recover my other account which I transferred many images and videos from this account.I can't remember the details of the previous account.Its very urgent please.Thankyou

3 Replies 3
Highlighted

Re: Find My other previous dropbox account

Super User II

You'll need to know the email address and password for the account. If you know the email address but not the password, you can try to reset it.

 

If the account has been idle for more than a year, it may have been deleted due to inactivity.

Highlighted

Re: Find My other previous dropbox account

New member | Level 2
Thanks..i can't remember the email address.Is there any way to check the transfers history to find the email address?
Highlighted

Re: Find My other previous dropbox account

Super User II

@Saeed  wrote:
Is there any way to check the transfers history to find the email address?

No, you'll need to know what email address you used. If it was a paid account at one point, you might be able to lookup the credit card transaction, but that would be the only option.

 

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?