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Fixing Primary email compromised after Phishing download?

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Fixing Primary email compromised after Phishing download?

New member | Level 2

I received and downloaded a Dropbox email to my Ipad from a person I had interacted with in the past. BIG MISTAKE. It was a phishing scam. As a result, many of my contacts were sent similar phony emails generated from my primary Yahoo email and purporting to be sent from me. I've changed my password on Dropbox and the Gmail account associated with it. However, I when I send an email from my Yahoo account the server rejects the address and leaves it in my Outbox. I also cannot "unlink" the Ipad from my Dropbox account. Has anyone had a similar problem? Please advise. Thanks!

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Re: Fixing Primary email compromised after Phishing download?

Dropboxer

Hello @CIR, thanks for reaching out to us here!

I'd be more than happy to help where I can. In this case, I wouldn't be able to assist with the issue you have with sending emails, I'd suggest contacting Yahoo support for this.

However, can you let me know what kind of issues you're having with unlinking your device from the account? If you're getting an error, please send me a screenshot of this.

Otherwise, can you try unlink the device from your account's security page here?

Let me know if this does the trick!

 

This thread is closed due to inactivity. Please feel free to create a new topic here. 


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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