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Hi all, I have registered my yahoo mail but forgot the password and other emails go to inbox just fine.
only problem, i can't get the reset password link.
I did search for this issue, and tried :
1. adding contact for no-reply@dropbox.com
2. add whitelist (filter) in setting yahoo mail that any email contains dropbox.com to be delivered to inbox
but until now, still no reset link for the password. help?
and i also checked the spam folder. no reset link.
what else can i do?
can dropbox send manually to my email? how to contact support for dropbox directly?
thanks
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Forgot password and reset email does not have a link to reset
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
I have same problem.
Please e-mail to me, too.
Thank you!!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Dropbox that is linked to [removed per the Community's Guidelines] won’t send password reset email. I have opened yahoo mail on the app, and several different browsers, and made no reply an official contact. Please send a password reset to that address (not the gmail address with which I am currently signed in). Thank you
Hi @Cpd68, sorry to hear you're having issues with this.
May I ask how long has it been since you last accessed the mentioned account?
Also, can you find any emails from Dropbox in that email's inbox?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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