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Forgot user name and password

New member | Level 2
New member | Level 2

I don't remember my user name and password.  All of my devices sign me in automatically.  I can't get to "manage account" to assist.

1 Accepted Solution

Accepted Solutions
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Re: forgot user name and password

Dropboxer
Dropboxer
Hi Carl, your username should be your email address.

You can check which email you used to login in each of these places:

1. On your computer, click on the small Dropbox icon in your menu bar or system tray. Click on the gear in the Notifications panel. Click on Preferences, then click on Account.
2. On iOS, open your Dropbox app and tap on "Account". On Android, open your Dropbox app, tap on the Menu button, and then tap on "Settings".
3. On the Dropbox website, click on your avatar or the face in the top right corner.

Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

1 Reply 1
Highlighted

Re: forgot user name and password

Dropboxer
Dropboxer
Hi Carl, your username should be your email address.

You can check which email you used to login in each of these places:

1. On your computer, click on the small Dropbox icon in your menu bar or system tray. Click on the gear in the Notifications panel. Click on Preferences, then click on Account.
2. On iOS, open your Dropbox app and tap on "Account". On Android, open your Dropbox app, tap on the Menu button, and then tap on "Settings".
3. On the Dropbox website, click on your avatar or the face in the top right corner.

Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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