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Forgot user name and password

CarlClay New member | Level 2
New member | Level 2

I don't remember my user name and password.  All of my devices sign me in automatically.  I can't get to "manage account" to assist.

1 Reply 1

Re: forgot user name and password

Hi Carl, your username should be your email address.

You can check which email you used to login in each of these places:

1. On your computer, click on the small Dropbox icon in your menu bar or system tray. Click on the gear in the Notifications panel. Click on Preferences, then click on Account.
2. On iOS, open your Dropbox app and tap on "Account". On Android, open your Dropbox app, tap on the Menu button, and then tap on "Settings".
3. On the Dropbox website, click on your avatar or the face in the top right corner.

Hope this helps!

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