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New member | Level 2
New member | Level 2

I have a free account with earned space of 21 GB.  I am looking to upgrade to a paid personal account.  Will I lose the current account size if I chose to return to a free account only in the future?

I am trying to decide if I need to have a second account instead of upgrading my current free account.  Thanks

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Re: Free account move to a paid personal account

Dropboxer
Dropboxer

Hi @hiosilva - welcome to the Dropbox Family and happy 2020!

To directly cut to the chase now, note that if you upgrade your current account you won't be losing any of your additional space. On the contrary actually, the space you've earned through referrals will be doubled as those are 500 MB for the free, Basic plan and 1 GB when on the Plus or Professional plan. 

This means that you if you decide to (upgrade and) downgrade your account at some point, the space you've earned from referrals will be halved (back to what it was prior to the upgrade). 

I hope this makes sense and I'm always around if you have any additional questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply 1
Highlighted

Re: Free account move to a paid personal account

Dropboxer
Dropboxer

Hi @hiosilva - welcome to the Dropbox Family and happy 2020!

To directly cut to the chase now, note that if you upgrade your current account you won't be losing any of your additional space. On the contrary actually, the space you've earned through referrals will be doubled as those are 500 MB for the free, Basic plan and 1 GB when on the Plus or Professional plan. 

This means that you if you decide to (upgrade and) downgrade your account at some point, the space you've earned from referrals will be halved (back to what it was prior to the upgrade). 

I hope this makes sense and I'm always around if you have any additional questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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