cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Friend's name on dropbox email

Highlighted

Friend's name on dropbox email

New member | Level 2

I have resetted my account password recently and I received an email from dropbox to inform me that I have changed my password successfully. 

 

However, the email that came to me was ( friend's name via dropbox), instead of my name.

 

May I know why?

 

 

2 Replies 2
Highlighted

Re: Friend's name on dropbox email

Dropboxer

Hi @John54, thanks for posting on the Community!

 

Is it possible that the email address is no-reply@dropbox.com, but your email provider gave this email that contact name, because perhaps that friend shared something with you in the past?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Friend's name on dropbox email

Super User II

@John54 wrote:

However, the email that came to me was ( friend's name via dropbox), instead of my name.


Does your Account page have the correct name listed?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?