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Getting billed twice for the same amount in one month

Getting billed twice for the same amount in one month

New member | Level 2
New member | Level 2

I have a monthly subscription of $9.99 that renewed 3 days ago. I noticed on my invoice that the charge is listed twice and was executed on the same day. Please resolve ASAP. 

Thanks!

1 Accepted Solution

Accepted Solutions
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Re: Getting billed twice for the same amount in one month

Dropboxer
Dropboxer
Hey there @NicholasSmith,
 
Since this is a billing related issue we would need to continue this discussion through our Support channel as this is a public forum. I’ve reached out to the email address associated with your Community profile, so please check your inbox at your earliest convenience.
 
Let me know in reply to the email that you received my message - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply 1
Highlighted

Re: Getting billed twice for the same amount in one month

Dropboxer
Dropboxer
Hey there @NicholasSmith,
 
Since this is a billing related issue we would need to continue this discussion through our Support channel as this is a public forum. I’ve reached out to the email address associated with your Community profile, so please check your inbox at your earliest convenience.
 
Let me know in reply to the email that you received my message - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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