Getting charged for a Professional account?
Hi @Tiyet, thanks for posting your question here.
If you're getting charged but you've made sure that your account is on a Basic (free) subscription, you may have a second account that's upgraded.
If it's your credit card that's being charged, you can look up which email address is associated with these payments by using our look up tool?
Give it a try and let me know what you find, cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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