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Getting customer support from Dropbox

Getting customer support from Dropbox

deckman91
New member | Level 2

Does dropbox have a customer support phone number?

I am having zero luck with their chat service just paid my bill and now I'm being told I only have 2GB of storage.

1 Reply 1

Re: Getting customer support from Dropbox

Rich
Super User II

@deckman91 wrote:

Does dropbox have a customer support phone number?


No, they do not. They have a call-back service for Business accounts which, if you have a business account, can be found in the admin console under Help.

 


I am having zero luck with their chat service just paid my bill and now I'm being told I only have 2GB of storage.

Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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