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Getting emails from someone at Dropbox

Getting emails from someone at Dropbox

AllenRo
New member | Level 2

Since a few weeks I keep getting E-mails from [email removed as per Community Guidelines]@dropbox.com.
Is this a scam or a real Dropbox Employee?
Atm. there is many spam in my mail and I wanted to ask you if you know is it scam or not.

Thank you have a nice day.

1 Accepted Solution

Accepted Solutions

Re: Maya Davenport E-mail

Jay
Dropboxer

Thanks for that, you can reply to the person to say that you're not interested in upgrading to Dropbox Business.

 

Perhaps you have a custom domain name which could be associated with a company, or have many users on the same domain.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

8 Replies 8

Re: Maya Davenport E-mail

Jay
Dropboxer

Hi @AllenRo, thanks for joining the Community.

 

I'm sorry to hear about this. If the email is coming from a @dropbox.com address, then it should be an official email.

 

Are you certain that the sender's email (and not the 'name' of the sender) shows the dropbox.com domain?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Maya Davenport E-mail

AllenRo
New member | Level 2
Hi Jay,


Yes I am. Sure it is a Dropbox email address.

Re: Maya Davenport E-mail

Jay
Dropboxer

Thanks for the info. What are the contents of the email without going into too much detail?

 

Are they advising about Dropbox products or unrelated matters?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Maya Davenport E-mail

AllenRo
New member | Level 2
It is about Dropbox Business for me and my Company. The Problem is I am not the boss of a company or something I am just a regular user.

Re: Maya Davenport E-mail

Jay
Dropboxer

Thanks for that, you can reply to the person to say that you're not interested in upgrading to Dropbox Business.

 

Perhaps you have a custom domain name which could be associated with a company, or have many users on the same domain.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Maya Davenport E-mail

AllenRo
New member | Level 2
Thank you very much.

Re: Getting emails from someone at Dropbox

Sgr68
New member | Level 2

I get emails from [removed per the Community's Guidelines]@dropbox.com
Is this an official email or spam?

Re: Getting emails from someone at Dropbox

Walter
Dropboxer

Based on the domain that it's coming from, yes @Sgr68, this seems to be an official email so you can reply back there if needed to discuss the email's content. 

 

Let us know if you have any follow up questions!

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
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    Sgr68 New member | Level 2
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    AllenRo New member | Level 2
  • User avatar
    Jay Dropboxer
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