Getting emails from someone at Dropbox

[AllenRo]

Since a few weeks I keep getting E-mails from [email removed as per Community Guidelines]@dropbox.com.
Is this a scam or a real Dropbox Employee?
Atm. there is many spam in my mail and I wanted to ask you if you know is it scam or not.

Thank you have a nice day.

[Jay]

Hi @AllenRo, thanks for joining the Community.

I'm sorry to hear about this. If the email is coming from a @dropbox.com address, then it should be an official email.

Are you certain that the sender's email (and not the 'name' of the sender) shows the dropbox.com domain?

Keep me posted!

[AllenRo]

Hi Jay,


Yes I am. Sure it is a Dropbox email address.

[Jay]

Thanks for the info. What are the contents of the email without going into too much detail?

Are they advising about Dropbox products or unrelated matters?

[AllenRo]

It is about Dropbox Business for me and my Company. The Problem is I am not the boss of a company or something I am just a regular user.

[Jay · Accepted solution]

Thanks for that, you can reply to the person to say that you're not interested in upgrading to Dropbox Business.

Perhaps you have a custom domain name which could be associated with a company, or have many users on the same domain.

[AllenRo]

Thank you very much.

[Sgr68]

I get emails from [removed per the Community's Guidelines]@dropbox.com
Is this an official email or spam?

[Walter]

Based on the domain that it's coming from, yes @Sgr68, this seems to be an official email so you can reply back there if needed to discuss the email's content. 

Let us know if you have any follow up questions!