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Gmail not verifying the email address

Gmail not verifying the email address

samsw69
New member | Level 2

I can see that the gmail verification issue keeps recurring but there doesn't seem to be a univeral solution.

Gmail sees the no-reply@dropbox.com email as junk and won't recognise it.

As a result it will not let me verify the gmail.com email address

I can't see anywhere to access possible junk email!

3 Replies 3

Re: Gmail not verifying the email address

Lusil
Dropboxer
Hello there @samsw69, thanks for reaching out to us. 

Have you by any chance added the no-reply@dropbox.com to your address book and then tried sending the email again?

Give it a try and let me know how it goes, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Gmail not verifying the email address

samsw69
New member | Level 2

hi, 

 

yes i have - sorry if that wasn't clear in my initial message.  Gmail reports that it's a junk email address and seems to discount it!

 

Re: Gmail not verifying the email address

Jay
Dropboxer
Hi @samsw69, if you have added that email to your list of contacts, and it's still moving to junk, and you not able to mark it as not junk?

If you're getting this issue consistently, we'd recommend checking with Gmail support directly to see if they can fix this for you.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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:arrows_counterclockwise: Still stuck? Ask me a question!
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