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Google Workspace Primary Domain Change

Google Workspace Primary Domain Change

skol
Explorer | Level 3

Hi all,

 

Google Workspace Primary Domain Change.

 

We are going to be changing our Google Workspace primary domain from domaina.com to domainb.com.

 

Will this have any effect on those users who sign in with Google Sign in?   Or anything else in regards to Dropbox use?

 

Thanks,

 

Simon

 

5 Replies 5

Re: Google Workspace Primary Domain Change

Hannah
Dropboxer
Hey @skol, thanks for your post today!

Do you mean that your users' email addresses will change?

If your users' Dropbox accounts are associated with email addresses that use the old domain, they'll probably have sign-in issues with Dropbox. 

If they change their Dropbox addresses, though, to the new email address, with the new domain, they should be okay.

Let me know if you have any questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Google Workspace Primary Domain Change

skol
Explorer | Level 3

Hi Hannah,

 

I'm not sure if your answer is related to Google Sign in, or just a standard sign in so I'll run through what a primary domain change is in Google Workspace.

 

This is a primary domain change:

 

https://support.google.com/a/answer/7009324

 

This change can affect 3rd party apps where you sign in using the Google Sign in option.   Dropbox offers the Google Sign in option and so we need to know if it will break when we do the domain change and what steps might be required to continue our users to sign into dropbox.

 

Thanks,

 

Simon

Re: Google Workspace Primary Domain Change

Hannah
Dropboxer
Can I actually reach out to you via email, so we can investigate on this, Simon?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Google Workspace Primary Domain Change

skol
Explorer | Level 3

Yes you can, @Hannah, i assume you can get my email from my profile?

Re: Google Workspace Primary Domain Change

Hannah
Dropboxer
Correct. 🙂 I just reached out to you, so make sure to check your emails!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    skol Explorer | Level 3
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