This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HELP! Account may have been hacked

HELP! Account may have been hacked

Karli
New member | Level 2
September

Help! Somehow a large document was sent from my Dropbox account to all contacts. Not sure if I was hacked or it got accidentally sent. What can I do?

  • 0 Likes
  • 1 Replies
  • 160 Views
0 Likes
Reply
1 Reply 1

Re: HELP! Account may have been hacked

Walter
Dropboxer
September

Hi @Karli; thanks for joining our Community and sorry to hear about this.

 

Can you please let me know some additional information so I can advise further? For example, did your contacts receive an email from us? Does it come from an official Domain of ours? 

 

Also, do you see any unauthorized activity within your account's Security page? 

 

Any additional info will be much appreciated!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

0 Likes
Reply
Polls
Are you starting new work habits this year?
Vote
Hide Results
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?