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Re: Haven't used my account in a while; all files gone

Haven't used my account in a while; all files gone

bcopeland
New member | Level 2

I haven't used my account in awhile. However, I logged in a week ago and all files are gone. I went to restore and there is nothing there to restore. How do I get my files back? I have no idea how long there have been going so I am not sure if it is past the recovery period. What can I do?

 

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Re: Haven't used my account in a while; all files gone

Rich
Super User II

@bcopeland wrote:

I haven't used my account in awhile. However, I logged in a week ago and all files are gone.


How long is a while? If the account has been idle for more than a year then it was likely deleted due to inactivity and you've signed in to a new, empty account. Once an account has been deleted, neither the account nor the files in it can be recovered.

 

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