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Hello, my account has been disabled.

Hello, my account has been disabled.

frankgp10
New member | Level 2

Hello, my account has been disabled.

I joined a workgroup, merged the account, then the workgroup administrator removed my account from the group and now I can't access my professional dropbox account! can anybody help me ?

4 Replies 4

Re: Hello, my account has been disabled.

Mark
Super User II

What is the exact error when you try and log on?


 


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:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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Re: Hello, my account has been disabled.

frankgp10
New member | Level 2

I can now enter the account. But the problem is that now my account is under the administration of a work team, that is, if he decides to delete my account, it is disabled and I lose access to all my files. I want to leave the group and I don't find an option to do it either ... what should I do?

Re: Hello, my account has been disabled.

Mark
Super User II

You need to get the Team Admin to remove you from the Team. He needs to remove you, not delete


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Hello, my account has been disabled.

frankgp10
New member | Level 2

I got access him adm account.

 

Where I should remove the account ? I cant find any option there 

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Top contributors to this post

  • User avatar
    frankgp10 New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
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