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Help Needed - Can't access most folders - over account limit

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Help Needed - Can't access most folders - over account limit

New member | Level 2

Hi there.  

I'm unable suddenly to access most of the contents of my dropbox account. I think it's bc I went over the limit. I think there are things I can move to save elsewhere and keep the free account, but now I don't know how to get in there to do this. Are there any options for me? can I get access restored to the contents of my account?

Do I need to get a paid account for awhile while I clean this up?

 

Thank you in advance!

1 Reply 1
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Re: Help Needed - Can't access most folders - over account limit

Super User II

You might want to wait a bit and try again later. The Dropbox site is inaccessible at the moment, which could be why you're having problems with your account.

 

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