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Help recover old dropbox account

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Help recover old dropbox account

New member | Level 2

Can someone please help me? None works trying to recover my old Dropbox account as I no longer have the old phone/number and laptop. The only thing I have is access to the email it was registered under but the 2-step verifications keep messing it recovery up.

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Re: Help recover old dropbox account

Super User II

Do you have access to the device with the 2step authentication on? 

 

If not I'm afraid you cannot recover that account. The account is, I'm afraid, now lost. 

 

https://help.dropbox.com/accounts-billing/security/issues-two-step-verification


 


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