I was able to find the ticket and can see that a member of our team replied to you.
If you want to look into this a bit more, due to account-specific information that's needed, could you either reply to the email you received or submit a new one from this link (from an incognito window)?
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Work Smarter with Dropbox
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