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How I get refund for our account?

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How I get refund for our account?

New member | Level 2

We tried to send some video from Dropbox because it’s said 14 days for free of charge then we tried but it’s not upload completed yet so we’re not use it anymore.
Today. Apri 3, transaction from PayPal is deducted 199 USD. (75D75817J27835514).
We don’t accept this deduction. Please return our money to Paypal.

1 Reply 1
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Re: How I get refund for our account?

Dropboxer

Hello @Phatrcha, thanks for reaching out to us here!

 

Due to the nature of this issue and to be able to further assist you, we'll need to continue looking into this through our Support channel.

 

Please submit a request from here without being signed into your Dropbox account online, or through an incognito window.

 

If there's anything else that I can help with, please let me know.

 

Thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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