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How can I cancel and delete my account?

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How can I cancel and delete my account?

New member | Level 2

i NEED TO CANCEL AND DELETE MY ACCOUNT, PLEASE.  I do not want this service ANYMORE.  I actually did not want it, was just trying to share some pictures but the service continued and charged my account $9.99 per month and now has gone to $11.99 per month. I DO NOT NEED THIS SERVICE AND I DO NOT WANT YOU TO CONTINUE TO CHARGE MY CREDIT CARD.  Please cancel and delete my account immediately.

Mary Ray

 

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Re: DELETING AND CANCEL MY SUBSCRIPTION

Super User II

No one here can end your subscription or delete your account. You can, however, easily do that yourself.

Cancel a subscription:

Delete an account:

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Re: DELETING AND CANCEL MY SUBSCRIPTION

Dropboxer

Hey @maryray. Welcome to Dropbox Community! 

If yu find any difficulties following the steps Rich provided, please get back to us here or write directly to our Support team at. www.dropbox.com/support. 

We can help you cancel and confirm back to you via email. Thanks! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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