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How can I cancel my Plus trial, it's not appearing in the subscriptions on my iPhone?

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How can I cancel my Plus trial, it's not appearing in the subscriptions on my iPhone?

Explorer | Level 3

I need your help... how to stop the dropbox plus monthly trial that is not in the list of subscriptions from the iPhone

1 Reply 1
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Re: How can I cancel my Plus trial, it's not appearing in the subscriptions on my iPhone?

Dropboxer
Dropboxer

Hi there @Kentangkukus79, I'd be happy to help out with this!

 

Can you just clarify for me, did you try the steps that are listed here to cancel the trial?

 

Also, are you trying to cancel the trial from the same device that you signed up for the trial with?

 

If you're not able to see the trial listed in your Apple subscriptions, can you confirm for me what your Plan page is currently showing for the account's plan?

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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