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How can I cancel our subscription?

How can I cancel our subscription?

Davide2
New member | Level 2

I can't seem to be able to cancel my account.  Anyone have any suggestions?

3 Replies 3

Re: how to cancel our subscription

Daphne
Dropboxer

Hello there @Davide2, thanks for reaching out!

 

Can you let me know which subscription you have at the moment? If you're not sure, please check your plan page here.

 

Also, is the charge made to Dropbox directly, or through an app store like Google Play or the Apple store?

 

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: How can I cancel our subscription?

Sonnyleos
Explorer | Level 3

Canal my plan my creator is more longer in service 

Re: How can I cancel our subscription?

Daphne
Dropboxer

Thanks for joining us here @Sonnyleos!

 

Please take a look at my post above, and let me know what you find regarding those questions. Cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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