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How can I change the credit card details if I'm working on a team account?

New member | Level 2
New member | Level 2

The credit card associated with the account is expiring and so I need to update.

I am an admin and I clicked on the grey circle, selected Settings as per previous answers and then there was no option to select Billing or Payment Method Update.

1 Accepted Solution

Accepted Solutions
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Re: Credit Card Details

Dropboxer
Dropboxer
Hey @CGregory, the steps are slightly different for team accounts. As you've mentioned that you’re the team admin, you could easily get going with that by visiting your team’s billing page to be taken directly to your billing settings. Then, click Update next to Payment method
 
Hopefully my message points you towards the right direction & please do let me know my advice works for you in your next message here. Thanks in advance Gregory!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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View solution in original post

1 Reply 1
Highlighted

Re: Credit Card Details

Dropboxer
Dropboxer
Hey @CGregory, the steps are slightly different for team accounts. As you've mentioned that you’re the team admin, you could easily get going with that by visiting your team’s billing page to be taken directly to your billing settings. Then, click Update next to Payment method
 
Hopefully my message points you towards the right direction & please do let me know my advice works for you in your next message here. Thanks in advance Gregory!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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