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Re: How can I contact Dropbox Support?

anonymous
Not applicable

Hello!

 

To contact Customer Support go to https://www.dropbox.com/support/email/. I hope this helps!

 

----------------

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Highlighted

Is there seriously no **bleep**ing customer contact???????????????

New member | Level 2
New member | Level 2

Few things make me hate a company more than THIS bull**bleep** right here - broken "chat" bots and absolute ZERO ways to contact a human being for actual proper customer service.  Is there really no way to get help from someone that supposedly works for Dropbox rather than rely on this "community" nonsense???

Highlighted

To call dropbox

Explorer | Level 3
I want mobile or telephone number of drop box ..to tell my problem
Highlighted

Re: To call dropbox

Super User II
Super User II

@Jagansekar wrote:
I want mobile or telephone number of drop box ..to tell my problem

Phone support is only available to those with a Business Advnaced plan. You can find the support options that are available to your account level on the Support page.

 

Highlighted

I made a mistake, how do I contact support?

Explorer | Level 3

Contact number for dropbox support

Highlighted

Re: Mistake

Super User II
Super User II

All support options available to you are at www.dropbox.com/support

 

Phone support is only available to Business customers.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Highlighted

Re: How can I contact Dropbox support? Is there a phone number or email address?

New member | Level 2
New member | Level 2

I'm at the end of rope here. DropBox has charged me a fee of 119.88 - but to the wrong account. 

I've submitted tickets, talked with the blindingly stupid chat bot, and called the business support line.

No help, no response, nobody cares.  If I don;t get a response in 72 hours, I'll do the only think I can do and

dispute the charge.

 

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