Dropbox accounts & billing
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Hi,
How do I contact someone at Dropbox about my account?
Thanks
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Thanks but I need to contact someone about my account, as it's been closed which I wasn't aware and now lost everything.
I really need to contact someone regarding this.
@otter1909 wrote:
Thanks but I need to contact someone about my account ...
As Lusil mentioned, you can use the Support page to request help. There is no phone support available.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
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If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
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