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How can I contact someone at Dropbox for support?

How can I contact someone at Dropbox for support?

otter1909
Explorer | Level 3

Hi,

How do I contact someone at Dropbox about my account?

Thanks

 

3 Replies 3

Re: How do I contact someone at Dropbox for support!!!!!!!!!

Lusil
Dropboxer
Hello @otter1909, thanks for reaching out. 

Generally, you can find your support options to contacting our team, from this page

Nonetheless, we'd be more than happy to help out from here!

Are you having trouble with your account or syncing your files?

Let me know and we'll do our best to assist, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: How do I contact someone at Dropbox for support!!!!!!!!!

otter1909
Explorer | Level 3

Thanks but I need to contact someone about my account, as it's been closed which I wasn't aware and now lost everything.

I really need to contact someone regarding this.

 

 

 

Re: How do I contact someone at Dropbox for support!!!!!!!!!

Rich
Super User II

@otter1909 wrote:

Thanks but I need to contact someone about my account ...


As Lusil mentioned, you can use the Support page to request help. There is no phone support available.

 

Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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