cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I delete my account without having access to it?

Highlighted

How can I delete my account without having access to it?

New member | Level 2

Unfortunately, my e-mail account got hacked a while ago. That's why now I can't log into my Dropbox account and, subsequently, I can't delete my account. Can Dropbox please delete it? Or do you know any other solutions?
Many thanks in advance, Viviane

1 Accepted Solution

Accepted Solutions
Highlighted

Re: How can I delete my account without having access to it?

Super User II

I dont think you will be able to unfortunately, however, it will be auto deleted by Dropbox 12 months after you last accessed it.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1
Highlighted

Re: How can I delete my account without having access to it?

Super User II

I dont think you will be able to unfortunately, however, it will be auto deleted by Dropbox 12 months after you last accessed it.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?