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Re: How can I delete my account?

How can I delete my account?

Alexander1112
New member | Level 2
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I cant delete my account. Please help me

1 Accepted Solution

Accepted Solutions

shocking15
Helpful | Level 5
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Hi Alex. You want to delete account, then click on your avatar (in dropbox.com) -> Setting -> Click on Delete account at the end. Good luck

View solution in original post

5 Replies 5

shocking15
Helpful | Level 5
Go to solution

Hi Alex. You want to delete account, then click on your avatar (in dropbox.com) -> Setting -> Click on Delete account at the end. Good luck

Alexander1112
New member | Level 2
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thank you so much. It worked

shulka
Explorer | Level 3
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I click on my avitar, then settings, then there is nothing about canceling my subscription.  

shulka
Explorer | Level 3
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I dont have "cancel at the end"

 

 

Hannah
Dropbox Staff
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Hey @shulka, if you're signed into a paid Dropbox account, you should see the cancellation option in the plan tab of your account settings.

 

Is it possible that you're signed into a different account, like a free Basic one, for example?

 

A Basic account won't have a cancellation button.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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