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How can I downgrade my account from Professional?

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How can I downgrade my account from Professional?

New member | Level 2

Trying to get back drop box at as a regular user. Professional was to much to keep

1 Reply 1
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Re: Re subscriber

Not applicable

Hello! 

 

If you want to cancel your subscription, follow the below steps (Link to article in Dropbox, https://help.dropbox.com/accounts-billing/cancellations-refunds/downgrade-dropbox-plus-professional-...):

 

If you originally subscribed through iTunes or Google Play (with a phone or tablet)

Learn how to downgrade to a Basic plan if you signed up with a phone or tabletthrough iTunes (Apple) or Google Play (Android).

 

If you subscribed with a desktop computer or laptop (through dropbox.com)

  1. Sign in to dropbox.com.
  2. Click your profile picture or grey circle in the upper-right corner. 
  3. Click Settings.
  4. Click the Plan tab. 
  5. Click Cancel plan at the bottom of the page.
  6. Scroll down, and click I still want to downgrade.
  7. Select the reason why you want to cancel. 
  8. Click Continue.
  9. Scroll down, and click I still want to downgrade.

I hope this helps!

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