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How can I find the reference number for my charge?

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How can I find the reference number for my charge?

New member | Level 2

The reference for the payment taken from my bank account only has 10 alphanumeric characters so I am unable to check which Dropbox account it is for.  How can I find out, please?

1 Reply 1
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Re: How can I find the reference number for my charge?

Dropboxer

Hi @GC0104, thanks for posting on the Community!

 

In order for further assistance regarding the charge, and to locate which account it belongs to, please login to your account online and visit this link to contact the support team directly.

 

Hope this helps!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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