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How can I get extended version history on my account?

How can I get extended version history on my account?

Jill W.2
New member | Level 1

I am trying to purchase the add on that replaced Packrat. It is called Extended Version History and saves files for a year. I am happy to pay for it.
I have tried many sites including the Dropbox site but there is no link to it that I can see,

5 Replies 5

Re: EXTENDED VERSION HISTORY

Rich
Super User II

Sign in to the Dropbox website and select Extended Version History from your account settings.

Re: EXTENDED VERSION HISTORY

James C.75
New member | Level 1

I have DropBox Pro.  The option to purchase Extended History is not on my account settings.  Where do I find the option to purchase Extended History?

Re: EXTENDED VERSION HISTORY

Mark
Super User II

How long ago have you had Dropbox James? 

What is www.dropbox.com/account showing?

Some people have grandfathered versions of this


 


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Re: EXTENDED VERSION HISTORY

James C.75
New member | Level 1

I don't know how long I've had the DropBox Pro.  I've chatted with Dropbox, and no one cal tell me how to actually find it or purchase it.  Nowhere on my settings does it say how long I've been a customer, or give me an option to purchase it.  INCREDIBLE!!

Re: EXTENDED VERSION HISTORY

Lynda O.
New member | Level 1

I have having the same problem.   I am a Pro user and there is no extended version history option showing in my account.  I want to purchase it but cannot figure out how to do that given that it doesn't show up

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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    Lynda O. New member | Level 1
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    James C.75 New member | Level 1
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