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How can I get my bills info and files after downgrading to free account?

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How can I get my bills info and files after downgrading to free account?

New member | Level 2

Hi, I used Business account some years ago, now it's downgraded to free. Can I get my bills info now without upgrade to business again? This is important for our fin office. I have emails with information about transaction nums, but i can't get bills - this action is permitted. 

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Re: How can I get my bills info and files after downgrading to free account?

Dropboxer

Hi @Nikolay Grachev, thanks for messaging today!

 

In order to look into this matter in more detail, I’d recommend getting in contact with our support team directly.

 

You can do so while logging into your account online and then following this link. Provide as much info as possible and the support team will be able to assist further with your request.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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