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How can I pass the CAPTCHA on the site?

How can I pass the CAPTCHA on the site?

zdavidross
New member | Level 2

why does captcha have to have so many levels (10+?) & even repeats itself?

1 Accepted Solution

Accepted Solutions

Re: captcha

Walter
Dropboxer

Hey there @zdavidross - thanks for posting your question here; I'll be happy to provide some more context on the CAPTCHA challenge for you. 

 

As you know, CAPTCHA pages and other security features have been put in place to prevent abuse and protect our users and services too. To pass the CAPTCHA challenge now, you need to enter your Dropbox login information and type the text that shows up in the CAPTCHA challenge or press on the audio button at the bottom of the CAPTCHA box. Then, type in what you hear. Please make sure your volume is audible.

 

Having said that, if you're getting an error stating that you've entered the wrong CAPTCHA, please try one of the following methods:

 

1) Click the refresh button at the bottom of the CAPTCHA box. This will give you a new image of characters to type in.

 

2) Use the audio option I listed above. 

 

3) Try logging in with a different web browser.

 

Let me know what you find please. Thank you!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

7 Replies 7

Re: captcha

Walter
Dropboxer

Hey there @zdavidross - thanks for posting your question here; I'll be happy to provide some more context on the CAPTCHA challenge for you. 

 

As you know, CAPTCHA pages and other security features have been put in place to prevent abuse and protect our users and services too. To pass the CAPTCHA challenge now, you need to enter your Dropbox login information and type the text that shows up in the CAPTCHA challenge or press on the audio button at the bottom of the CAPTCHA box. Then, type in what you hear. Please make sure your volume is audible.

 

Having said that, if you're getting an error stating that you've entered the wrong CAPTCHA, please try one of the following methods:

 

1) Click the refresh button at the bottom of the CAPTCHA box. This will give you a new image of characters to type in.

 

2) Use the audio option I listed above. 

 

3) Try logging in with a different web browser.

 

Let me know what you find please. Thank you!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

Re: captcha

MikeRosePRO
New member | Level 2

This solution puts the cart before the horse.

The problem ain't my (in)ability to solve the captcha. The problem is the captcha.

I got one stoopid click rong, the 19 correct ones weren't enough to establish

my claimed human identity.

I repeated 3 times before giving up dropbox and switching to Google's alternative.

Google's captcha invariably identifies me as human in ONE CLICK.

The proposed solution is as much an insult to my slender intelligance as the idiotic capture itself.

MikeRosePRO

Re: captcha

malliat
New member | Level 2

Couldn't agree more - complete waste of time when 1 out of 15 or 20 apparently doesn't prove I am a human. Ridiculous feature. You need to take this back down to 3 or max 5 images.

Re: captcha

Walter
Dropboxer

Thanks for the suggestion @malliat - I'll make sure to pass it on to the relevant team for you as a feature request.

I won't be able to comment on when or if this might get implemented though. 

If you have anything else to add, please let me know. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: captcha

John N.2
New member | Level 2

This rotating image capcha is stupidly done and stupidly implemented. The script in my browser only gives me one click to get the rotation correct; hold the button down slightly too long or slightly too short a time, and you can't click the rotation arrows without dismissing that image. That's a horribly bad way to do things. That can't be the best Dropbox can do, surely.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]

Re: Reg. How to escape captcha check in test accounts

Captcha-hater
New member | Level 2

I'm a senior with more than novice computer skills. 

I attempted to complete that dastardly "captcha" process no less than 10 times and failed every time. 

The icons defy recognition and identification (for me) in anywhere near the allotted times. 

Please change the login test to something more reasonable or I have to abandon my account. 

 

Re: Reg. How to escape captcha check in test accounts

Walter
Dropboxer

Hi @Captcha-hater; thanks for joining the Community and taking your time to provide us with your thoughts on this.

 

As your query seems to echo this discussion here, I just merged your post under this thread so as to ping you with some suggestions. 

 

Feel free to take a look and let us know if you have anything to ask or add. 

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
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    Captcha-hater New member | Level 2
  • User avatar
    John N.2 New member | Level 2
  • User avatar
    malliat New member | Level 2
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