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How can I sign into an old account that I no longer have the email for?

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How can I sign into an old account that I no longer have the email for?

New member | Level 2

How do I log into a drop box account with an email that has been deactivated? I made an account in high school and no longer have access to the email account but forgot my Dropbox password.

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Re: Old accounts

Dropboxer

Hey @Angelagracee13, thanks for posting here!

 

Since you no longer have access to the email address, I'd suggest checking this article to see if you can reset the password with any of the steps mentioned there.

 

Out of curiosity, can you let me know when was the last time that you accessed this account? If it was more than 12 months ago then the account was most likely closed due to inactivity.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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