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Re: How do I cancel my Dropbox Plus Trial?

Re: How do I cancel my Dropbox Plus Trial?

DB86
Explorer | Level 3

Apple iTunes

Re: How do I cancel my Dropbox Plus Trial?

DB86
Explorer | Level 3

I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change

Re: How do I cancel my Dropbox Plus Trial?

Rob_Cash
Dropboxer

@DB86 wrote:

I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change


On your phone, it would be under:
Settings -> Apple ID, iCloud, iTunes and App Store -> iTunes and App Store -> (select the Apple ID at the top) and View Apple ID -> (May force sign in) and finally down to Subscriptions. Then scroll through subscriptions until you find Dropbox and set it to not renew. 

Re: How do I cancel my Dropbox Plus Trial?

DB86
Explorer | Level 3
Hi I’ve done that and there is no subscriptions selection when I put in my ID. If I choose subscriptions instead of Manage, Dropbox isn’t there either

Re: How do I cancel my Dropbox Plus Trial?

Cathie7
New member | Level 2

thank you! I have spent the last 85mins. trying to solve this dilemma. I felt I was going round in circles getting nowhere. You wrote the solution so simply that I could follow the instructions, and sailed through it. As I will shortly be 80, you were the answer to my prayer literally.

 
[This thread is now closed. If you have a similar or new question, you could post it in the Find Answers section here. Jane]
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