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How do I cancel subscription

New member | Level 2
New member | Level 2

I cnnot afford this. I am a retired teacher on a limited, fixed income.

1 Accepted Solution

Accepted Solutions
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Re: How do I cancel subscription

Super User II
Super User II

Follow the steps listed in the following help article:

View solution in original post

3 Replies 3
Highlighted

Re: How do I cancel subscription

Super User II
Super User II

Follow the steps listed in the following help article:

View solution in original post

Highlighted

Re: How do I cancel subscription

New member | Level 2
New member | Level 2

I want to cancel my account. No longer working as professional. The instructions are too complicated. Feels like a runaround!How can I get a refund on charges earlier this week - Augsut 13, 2019. 

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Re: How do I cancel subscription

Dropboxer
Dropboxer

Hey there @Hermanblumberg, sorry to hear that you're having trouble cancelling your subscription. 

Due to account-specific info required on this, we'd have to continue this discussion via email. 

I was able to locate your support request and have passed your comments along to the member of my team reviewing this matter for you. As soon as they have more info, they'll get back to you via email. 

Thanks in advance!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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