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How do I change my billing currency/country?

How do I change my billing currency/country?

Chris W.104
New member | Level 1
Go to solution

I have just upgraded my wife's account to Pro in Australian $ and would like to change my billing currency to Australian $ as well (as I've now been here for 10+ years!).

There seems no ability to change my base billing currency from USD (what it was when I first subscribed) to AUD so that my credit card doesn't continually get hit for international currency conversions and foreign currency commissions.

Given that I just saw the Sydney Opera House as the front slide on the sample Parnsip.Inc presentation on your Dropbox for Business webinar, presumably you could address this internationalisation issue?! Again, as we are all so mobile now, the concept of moving countries should be in the Use Case scenarios...

Or must I cancel/downgrade my Dropbox Pro subscription and then re-upgrade? I'm even happy to switch to Annual from Monthly (but it still wants to take the charges in USD 😞 !)

Many thanks for your expected response...

Chris Warrick
Sydney, Australia

10 Replies 10

Megan
Dropbox Staff
Go to solution
Happy Wednesday @AdamDaniel, thanks for posting!  

Could you take a look at Walter's reply here in regards to your inquiry? 

If you have any questions, let me know.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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