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How do I change my user name for sign-in purposes?

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How do I change my user name for sign-in purposes?

New member | Level 2

I cannot find on any of the help pages how to change my user name for purposes of signing into my account.  My user name that I use for signing in is an old email address which I no longer use and therefore want to change it.   

1 Accepted Solution

Accepted Solutions
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Re: How do I change my user name for sign-in purposes?

Dropboxer
Hey there (@dk55), thanks for posting your question on the Dropbox Forum! 
 
Assuming that you know of the email address & password for your Dropbox account, then all you need to do would be to Sign in online, using your account credentials & navigate on your account tab, where you can change your username. In case you can’t remember your password, then you can easily reset it, following the steps outlined on this resource
 
Alternatively, if’d like to change your email address, you can easily proceed by updating it on your Dropbox account following the steps outlined here. Once you change your email address, you'll use the new email address to log in to Dropbox, and all Dropbox-related emails will be sent to the new address.
 
I hope that this addresses your initial inquiry & please do let me know here in case you have any more questions or I’ve misunderstood your initial description & I’ll follow-up asap. Take care in the meantime! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

3 Replies 3
Highlighted

Re: How do I change my user name for sign-in purposes?

Dropboxer
Hey there (@dk55), thanks for posting your question on the Dropbox Forum! 
 
Assuming that you know of the email address & password for your Dropbox account, then all you need to do would be to Sign in online, using your account credentials & navigate on your account tab, where you can change your username. In case you can’t remember your password, then you can easily reset it, following the steps outlined on this resource
 
Alternatively, if’d like to change your email address, you can easily proceed by updating it on your Dropbox account following the steps outlined here. Once you change your email address, you'll use the new email address to log in to Dropbox, and all Dropbox-related emails will be sent to the new address.
 
I hope that this addresses your initial inquiry & please do let me know here in case you have any more questions or I’ve misunderstood your initial description & I’ll follow-up asap. Take care in the meantime! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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How to change user name of my personal account

New member | Level 2
Yes
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Re: How to change user name of my personal account

Dropboxer

Hey @DK12, I’ve moved your post under this conversation here, where you can see some useful hints on how you could go about on this inquiry. Please have a look my suggestions at your earliest convenience & let me know how you get on with these steps or if you have further questions in your next reply here. Thanks & enjoy the rest of your day until we talk again! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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