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Re: How do I regain access to a closed account?

How do I regain access to a closed account?

abhiku22
New member | Level 2

My account got closed but there are a lot of pictures and docs there that I want. It was linked to an email account that I do not access frequently. How do I regain access?

1 Reply 1

Re: How do I regain access to a closed account?

Lusil
Dropboxer

Hey there @abhiku22, thanks for reaching out to us. 

 

You can try signing in again using the credentials associated with it. However, if your account is indeed closed, any files in your account will be subject to deletion, and you won't be able to sign via the website or any other connected device. 
 
You can find more about this in this article
 
Let me know how it goes or if you have any other questions. Thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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