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Re: How do I speak with an actual person in customer service?

How do I speak with an actual person in customer service?

g-h
New member | Level 2

I would like to terminate my account, but to retrieve content before doing so. We have not used dropbox in ages and can't remember anything about it. Would like to speak to a person who can walk us through it.

3 Replies 3

Re: How do I speak with an actual person in customer service?

Mark
Super User II

Unless a paying business customer all support is via here or email. 

 

www.dropbox.com/support lists your options. However, to get data off simply log in to your account and download it 🙂


 


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Re: How do I speak with an actual person in customer service?

g-h
New member | Level 2

How do I cancel the account?

 

Re: How do I speak with an actual person in customer service?

Mark
Super User II

https://help.dropbox.com/accounts-billing/create-delete/delete-account


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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