Hi there @lvmfinancial, thanks for reaching out to us here!
Just so that I can understand the situation a little better, can you let me know if the account was closed at all?
Did you delete the account previously, or did you receive an email that your account was closed due to inactivity?
Let me know and we can take it from there - thanks!
Daphne
Community Moderator @ Dropbox
https://dropbox.com/support
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