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How long does it take for upgrade from Plus to Pro to go into effect?

How long does it take for upgrade from Plus to Pro to go into effect?

Adir
New member | Level 2

I've upgraded my Dropbox account from Plus to Pro.  The new plan appears on my Apple iTunes subscriptions.  However, the Pro features are not yet active in my account.  I've upgraded in order to use password protection.  How long does it take for the upgrade to go into effect.

1 Reply 1

Re: How long does it take for upgrade from Plus to Pro to go into effect

Daphne
Dropboxer

Hi @Adir, I hope you're having a good Monday!

 

The upgrade should take effect immediately after upgrading. 

 

Since you mentioned upgrading through the app store, please try the following to see if that does the trick:

  1. Open the Dropbox app.
  2. Tap the "Account" tab.
  3. Tap the gear icon in the top left corner.
  4. Scroll down towards the bottom, and choose the option "Restore purchases".

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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