cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How many devices can I link to my account with the Plus account?

Highlighted

How many devices can I link to my account with the Plus account?

New member | Level 2

Hi,

I am using dropbox basic, now it can be used just in 3 devices. So you are offering me to buy plus version.

For bussiness version it is clearly written unlimited devices and for basic up to 3 devices.

How about plus version ??

1 Accepted Solution

Accepted Solutions
Highlighted

Re: How many devices are in plus version

Dropboxer

Thank you all for your questions and your feedback!
Plus and Professional users don't have a limit on the amount of devices they can link. We've now updated our Help Center at https://help.dropbox.com/account/computer-limit to reflect it.
We apologize for any confusion caused.

View solution in original post

34 Replies 34
Highlighted

Re: How many devices are in plus version

Dropboxer

Hey there @Solidis - thanks for writing in about this!

I'm quite sure the limit of 3 devices doesn't apply to the Plus plan but feel free to submit a ticket if you have an account specific inquiry. 

In any case, I'll pass your comments on to the team to see what we can be done to amend the wording of the mentioned Help Center article - thanks for the feedback on this one!

If there's anything else I can help with in the meantime, don't hesitate to let me know and I'll be happy to follow up. Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Linked devices

Explorer | Level 3

How many devices can I link with Dropbox Plus? 

Highlighted

Re: Linked devices

Super User II

Unlimited. Only Basic (i.e. free) accounts have a three-device limit.

Highlighted

Maximum linked device for "Plus" accounts.

Helpful | Level 5

How many devices can I link if I upgrade to a Plus account. The closest to an official anser I can find is on this page.

https://help.dropbox.com/account/computer-limit.

Is there a limit to the number of devices I can link to my account?

Basic users have a three device limit as of March 2019.

Plus and Professional users can link more than three devices.

Business users can link unlimited devices, but Advanced and Enterprise Dropbox Business admins can limit the number of devices that their teams can link.

How many is more than three?  Is it four. Is it 100?  I know it's not unlimited because that is only Business accounts.

 

Highlighted

Re: Maximum linked device for "Plus" accounts.

Super User II

The only subscription that currently has a limit is Dropbox Basic, and the limit is three devices.

Highlighted

Re: Maximum linked device for "Plus" accounts.

Helpful | Level 5

Rich:

Can you reference somewhere official that there is no limit to linked devices with the "Plus" plan?  If it is unlimited why didn't it just say so on the page I reference in my original post, instead of saying "more than three".  That sounds like Dropbox is being intentionally obtuse. If I sign up for and pay for the Plus plan I would like to know what I'm getting.

Highlighted

Re: Maximum linked device for "Plus" accounts.

Super User II

That's a reply from a Dropbox Supprot team member, but it's not posted in any of the help articles as of yet. There is currently no limit on paid subscriptions.

Highlighted

Re: Maximum linked device for "Plus" accounts.

Helpful | Level 5

Thank you Rich.

Highlighted

What's my device limit on Plus/Pro plans?

New member | Level 2

All I can find for the new device limit for Plus/Pro is "more than 3 devices".  Basically useless information.  The Business plan says "unlimited", so there apparently is some limit to Plus/Pro - is it 4 - or 40 or 400?   There is NOTHING on any of the descriptions for the various dropbox plans that talk about device limits.  I am not buying anything until I know what I am getting for my $$.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?