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How to cancel a Dropbox Plus subscription

How to cancel a Dropbox Plus subscription

vamps503
New member | Level 2
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HI, How can i cancel my dropbox plus subscription? i was told to go to setting> plan> at the bottom, click cancel my subscription, but i don't see this option at the bottom. it's so frustrating, please help!

thanks.

 

59 Replies 59

saints11
New member | Level 2
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Wish to cancel

Mark
Super User II
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You need to follow the already given instructions and downgrade via www.dropbox.com/downgrade. Nobody here (on a community based forum) can do that for you,

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


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Not applicable
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@Mark wrote:
You need to follow the already given instructions and downgrade via www.dropbox.com/downgrade. Nobody here (on a community based forum) can do that for you,


Thank you for pointing in the right direction, bless you all, matter closed

                                                                

Not applicable
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Question has been answered, please discontinue me notices, thank you

Walter
Dropbox Staff
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Hey there @anonymous & @anonymous ( even though I guess it's the same person, right?)

 

Are you still having issues with cancelling your subscription? May I help somehow? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Not applicable
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Unable to find accept solution to close question

Walter
Dropbox Staff
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As you should be seeing, this thread has already an "Accepted Solution" - this is probably why you can't find this @anonymous. As the OP hasn't written back to us yet, I'll leave this thread open for a little while longer. 

 

If there's anything else I can help with, please let me know. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Diver_Ron
New member | Level 2
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Much simpler to use the chat facility. Quick and efficent service, took literally two minutes, and I didn't have to do anything fancy (or at all really)!

Not applicable
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Accept as Solution

Walter
Dropbox Staff
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Hey there @anonymous - how are you today?

 

I guess you're still getting email notices about this thread and would like to stop them. Have you tried to "Unsubscribe" ( ideally from both of your accounts) from this thread by clicking the button on the top left corner of the thread itself? I am attaching a screenshot to help out with this. 

 

Unsubscribe.png

 

You should be also seeing the options to manage your notifications, subscriptions and the "Unsubscribe" button as well within the email notices you receive. 

 

Hope this helps!

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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