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How to cancel dropbox

New member | Level 2
New member | Level 2

the worst thing I ever did was sign up for Dropbox - can someone please tell me how to get rid of it? 

1 Accepted Solution

Accepted Solutions
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Re: How to cancel dropbox

Dropboxer
Dropboxer

Hey there @Bushbabeone  - sorry to hear you feel this way.

To cancel or downgrade your Dropbox subscription, follow the instructions for the type of subscription you currently have. Click here to see your current plan

If you purchased a Dropbox subscription on your phone, learn how to cancel a subscription purchased on your phone or tablet.

Specifically, if you are on an individual account and plan and you'd like to cancel your current Dropbox subscription, you should be able do this in your account settings at:

https://www.dropbox.com/account/plan

If you're the admin on a Dropbox for Business team account, you'd need to do this in your account settings from within the Admin's Console at: 

https://www.dropbox.com/team/admin/billing/manage

Just note that when you downgrade your current plan or cancel your subscription, you still get to finish any remaining time on your current subscription before the account actually downgrades.

If there's anything else I can assist with, please let me know.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a similar question, feel free to Ask for help from the Community here.]



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: How to cancel dropbox

Dropboxer
Dropboxer

Hey there @Bushbabeone  - sorry to hear you feel this way.

To cancel or downgrade your Dropbox subscription, follow the instructions for the type of subscription you currently have. Click here to see your current plan

If you purchased a Dropbox subscription on your phone, learn how to cancel a subscription purchased on your phone or tablet.

Specifically, if you are on an individual account and plan and you'd like to cancel your current Dropbox subscription, you should be able do this in your account settings at:

https://www.dropbox.com/account/plan

If you're the admin on a Dropbox for Business team account, you'd need to do this in your account settings from within the Admin's Console at: 

https://www.dropbox.com/team/admin/billing/manage

Just note that when you downgrade your current plan or cancel your subscription, you still get to finish any remaining time on your current subscription before the account actually downgrades.

If there's anything else I can assist with, please let me know.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a similar question, feel free to Ask for help from the Community here.]



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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