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How to change business account email after the email have been deleted?

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How to change business account email after the email have been deleted?

New member | Level 2

Hello,

 

I started a business account with an email that has been fully deleted with no way to recover the account. I still have access to my dropbox business account but when I try to change the email address in the settings it wants to send an email to the deleted account. What do I do? I need this email changed... please help. 

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Re: How to change business account email after the email have been deleted?

Dropboxer

Hi @celoandocs, thanks for messaging today!

 

What email is it trying to send, is your email account verified? Are you the team admin of the account?

 

Could you forward a screenshot of the message, while hiding any personal info?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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