How to free up space in your Dropbox account

[John W.87]

I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full.  How can I free up space?  I've already followed dropbox instructions with no results

[Lusil]

Hi @SGHelp1, thanks for nudging us on this thread. 

If you're trying to find the size of files and folders from the website, you can have a look at this article which has the relevant steps. 

Give me a nudge if you have any other questions, cheers!

[peyman200]

Great!

[amymsusi]

im looking on my account page but cannot see anywhere it tells me how much space I have. I'm having the same issue. I was told I didn't have room so I deleted 500 cell phone quality images and 20 RAW files and I'm not on anyone else's shared files. It's been a week so it's updated, and still I'm told it's too full. If those fit, why wouldn't one cell phone quality image fit?? 

[Lusil]

Hey @amymsusi, welcome to the Dropbox Community. 

Could you have a look at your Plan tab and let me know what it reports? 

Looking forward to hearing back from you!

[Tim B.4]

If I look at the size of the dropbox folder on my PC ist is 1.5GB yet when I look at my account on Dropbox.com is shows 169GB...  Is there a delay between the time I delete files/folder and it is refiected in my storage consumption report?

[TT UTE]

 i have a paid subscription, been saying its getting full over the last few weeks, so I deleted a heap of gear yesterday, estimate 1 third of capacity now this morning its saying sycing has stoped until you upgrade. It appears that its trying to con you into upgrading.

[Tim B.4]

Of course is

[TT UTE]

how do I talk to somebody? I really cant affort to be let down:(

[Tim B.4]

Good luck.

[Maricica]

How can I free up spece?Thank you!