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Re: How to free up space in your Dropbox account

Re: can't free up space

Dougseabright
Helpful | Level 5

Jay,

Thanks, but your response did not address issue one bit.  As I mentioned, the size of the account is stuck at 5.76gb and never moved even after deleting 700+ files and signing in and out of the account. I have only 364mb of shared files, no way that is the problem. I cleared the cache, and that had zero effect.  Dropbox started alerting me that I was getting close to full a couple of months ago. Since I reached quota nothing I did has reduced the reported size of 5.76gb.  

Not one community member has figured out the work around, fix for this problem. No one from Dropbox has intervened, or tried to help. Like many on this forum, I suspect this is a corporate strategy to force upgrade.  I saw one poster recommend sync.com, I did not know about it. I will check it. I am frustrated and tired of this, ready to ditch Dropbox.

Re: How to free up space in your Dropbox account

jimy3204
New member | Level 2

To free up space, you do not need to delete files permanently. Just deleting them is enough. Deleted files do not count against your storage quota.

Re: How to free up space in your Dropbox account

mariagarc
New member | Level 2

Hi, necesito espacio!!!!!

Re: How to free up space in your Dropbox account

Mark
Super User II

@mariagarc 

 

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Re: How to free up space in your Dropbox account

Nancy023
New member | Level 2

I really enjoyed going through all the great information.

Re: How to free up space in your Dropbox account

mariagarc
New member | Level 2

Gracias!!

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