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How to upgrade basic to professional

New member | Level 2
New member | Level 2

Hi there,

I have a basic dropbox account and I have joined a dropbox business team today, but I am not getting the "smart sync" option. Could you please help me how can I upgrade my account to professional to get that sync option? I am from Bangladesh.

I am trying to do it but failing. Please Help.

 

1 Accepted Solution

Accepted Solutions
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Re: How to upgrade basic to professional

Dropboxer
Dropboxer
 
I understand that you want to have the Smart Sync feature available on your account. You can check which subscription you're under by navigating to the Plan tab to ensure that you're on an appropriate plan (Professional and Business plans)
 
If you’re on an account that has Smart Sync, but are not seeing this functionality, I’d kindly recommend checking this article out - maybe one of the suggestions there will do the trick. 
 
Let me know how it goes! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply 1
Highlighted

Re: How to upgrade basic to professional

Dropboxer
Dropboxer
 
I understand that you want to have the Smart Sync feature available on your account. You can check which subscription you're under by navigating to the Plan tab to ensure that you're on an appropriate plan (Professional and Business plans)
 
If you’re on an account that has Smart Sync, but are not seeing this functionality, I’d kindly recommend checking this article out - maybe one of the suggestions there will do the trick. 
 
Let me know how it goes! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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