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I Have no idea how i got signed up for this i havent used the service but ive been charged for 7 mon

I Have no idea how i got signed up for this i havent used the service but ive been charged for 7 mon

VENT033
New member | Level 2
June

i didnt authorize this service  i havent used it and ive been charged for 7 months. i filed fraudent charge with my bank who do i talk to about refunding my money

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Re: I Have no idea how i got signed up for this i havent used the service but ive been charged for 7

Lusil
Dropboxer
June

Hey there @VENT033, thanks for checking in with us and sorry to hear about your frustration. 

 

To have a better look into this, due to account-specific info required on the matter, contact our Support team here without signing in by using an incognito window.
 
If you'd like, you can also get back to me with the ticket ID that'll be created (eg. #1234567) so that I can pass your comments along to the member of my team who’ll be reviewing this for you.
 
Don’t hesitate to get back to me if you have any other questions. Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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